Using advanced Internet-based software, our experienced staff can perform many services and optimizations on your computer system throw Remote Support. Without the need for you to unplug your PC or laptop and bring it to our location for service, this saves you both time and money. Please view the list of services below for additional information.
- Remote Computer Optimization
- Remote Troubleshooting
- Remote Software Installation/Configuration
- Remote E-mail Installation/Configuration
- Remote Malware Diagnosis and Removal*
- Remote Malware Diagnosis and Removal plus Protection*
* – Certain Remote Services such as Spyware/Virus removal cannot always be completed remotely depending on certain circumstances such as but not limited to: insufficient internet connection speed, virus or spyware infections that prevent the technician from completing the service and/or hardware issues.
If an KD REPAIR HOUSE Technician is unable to complete service remotely, the PC may be brought to our shop for further servicing at no additional charge.** If you are unable to bring your PC to our shop, on-site Service can be requested for an additional charge.
** – No additional charges will be incurred for in-shop service so long as the services performed fall within the scope of the originally requested services. If additional services are required to complete repairs on your PC, an KD REPAIR HOUSE Technician will contact you before completing service to discuss your options.